Privacy Policy

Last Updated: March 1, 2026

At Cozy but Haunted, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you place an order or sign up for updates, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment provider)

  • Order details

We may also collect non-personal data such as:

  • Browser type

  • Device information

  • Pages visited

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website experience

  • Send marketing emails (only if you opt in)

We do not sell or rent your personal information.

3. Payment Security

All payments are processed securely through third-party providers. Cozy but Haunted does not store full credit card numbers.

4. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings.

5. Your Rights

You may request:

  • Access to your data

  • Corrections

  • Deletion of your information

  • Removal from marketing emails

  • Contact us at: cozybuthaunted@gmail.com

6. Changes to This Policy

We may update this policy as our business evolves. Changes will be posted on this page.